Privacy

PCML Respects Your Privacy

PCML respects your privacy and are committed to protecting it. PCML provides this Privacy Statement to inform you of our Privacy Policy and practices and of the choices you can make about the way your information is collected online and how that information is used. We have structured our website so that, in general, you can visit PCML on the Web without identifying yourself or revealing any personal information. We make this notice readily available on our home page and at the bottom of every PCML web page.

1. Sites Covered By This Privacy Statement

This Privacy Statement applies to all PCML-owned websites and domains, and our wholly owned subsidiaries ("PCML websites").

Links to non-PCML websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

2. Types Of Information We Collect

This Privacy Statement covers personal information, non-personal data collection and aggregate reporting.

Personal information

Personal information is information that is associated with your name or personal identity. PCML uses personal information to better understand your needs and interests and to provide you with better service. Once you choose to provide us with personal information, you can be assured it will be used only to support your customer relationship with PCML. We take seriously the trust you place in us. PCML will not sell, rent or lease your personal information to others.

On some PCML websites, you can request information, subscribe to marketing or support materials, or register yourself or your PCML products. The types of personal information you provide to us on these pages may include name, address, phone number, e-mail address, user IDs and passwords, billing and transaction information and contact preferences.

Non-personal information

Non-personal information is data about usage and service operation that is not associated with a specific personal identity. PCML collects and analyses non-personal information to evaluate how visitors use the PCML websites.

Non-personal data we collect may include the pages visited on the PCML websites, unique URLs visited within PCML websites, browser type and IP address. Most non-personal data is collected via cookies or other analysis technologies. PCML web pages use cookies, web beacons and other technologies for data analysis and personalisation services.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google").  Google Analytics uses cookies, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in  the manner and for the purposes set out above. 

3. Children's Privacy

PCML is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children's online activities and interests. PCML does not knowingly collect information from children and PCML does not target its websites at children.

4. How We Use Your Information

PCML uses your personal information to provide you with services and to help us better understand your needs and interests. Specifically, we use your information to communicate with you, to provide service and support, to update you on services and benefits, to personalise promotional offers and to personalise some PCML websites. Occasionally we may also use your information to contact you for market research regarding PCML products or services. We will give you the opportunity to choose your privacy preferences regarding such communications (see section 7, "Your privacy preferences and opting out").

Personal data collected online may also be combined with information you provide PCML through other sources such as product registration, call centres or public events such as trade shows or seminars.

Non-personal data is aggregated for reporting about PCML website usability, performance and effectiveness. It is used to improve the customer experience, usability and site content.

5. Who We Share Your Information With

PCML will not sell, rent or lease your personal information to others. PCML will not share your personal information with third parties except in responding to your requests for products or services. Your permission will be requested when you submit your information. PCML shares customer information across PCML-owned business entities and companies working on our behalf, but only as described above in "How we use your information."

PCML contracts with third-party service providers and suppliers to deliver complete products, services and customer solutions described in "How we use your information." Suppliers and service providers are required to keep confidential the information received on behalf of PCML and may not use it for any purpose other than to carry out the services they are performing for PCML. These service providers may change or we may contract with additional service providers to better accommodate our customers. PCML will not share personal information with any other third parties without your permission, unless required by law enforcement action.

PCML or its related entities could merge with or be acquired by another business entity or some or all of their respective assets could be acquired. If such a combination or acquisition occurs, PCML will make every reasonable effort to notify you in the event we share with the merging or acquiring entity some or all of your personal information to continue serving you.

6. Your Choices

PCML gives you the choice of receiving a variety of information that complements our products and services. You can subscribe to receive certain product and service-specific information and PCML-wide marketing communications. PCML-wide communications may include new product information, special offers, or an invitation to participate in market research. We give you a choice regarding delivery of PCML-wide communications by postal mail, e-mail and telephone. We will make every effort to honour your preferences. This option does not apply to communications for the purpose of administering order completion, contracts, support and product safety warnings.

7. Your Privacy Preferences And Opting Out

Non-subscription services

PCML will not use your personal information for a different purpose than the one stated when you provided your data. Examples of unrelated uses include sending communications about special offers, product information, and marketing messages.

8. Your Information And Third Party Companies

Certain PCML services are linked with those from unrelated third-party companies, some which offer you the option to share with both PCML and the third party personal data you provide. Examples include the ability to request communications from PCML marketing or solution partners, or to enable order completion through a reseller. We will not share your personal information with those third-party companies unless you make that choice.

9. Access To And Accuracy Of Your Information

PCML strives to keep your personal information accurate. We have implemented technology, management processes and policies to maintain customer data accuracy. We will provide you with access to your information, including making reasonable effort to provide you with access and the opportunity to change your information. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as a password and user ID, before granting access to your data. Certain areas of PCML's websites may limit access to specific individuals through the use of passwords and other personal identifiers.

10. Keeping Your Information Secure

PCML is committed to protecting the information you provide us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, PCML has in place appropriate physical and managerial procedures to safeguard the information we collect.

11. Changes To This Statement

If there are updates to the terms of PCML's Online Privacy Statement, we will post those changes and update the revision date in this document, so you will always know what information we collect online, how we use it, and what choices you have.